Liverpool Heart and Chest Hospital was established as the Cardiothoracic Centre, Liverpool in 1991. LHCH is a twice outstanding-rated specialist heart and chest hospital, providing specialist services in cardiothoracic surgery, cardiology, and respiratory medicine to a catchment area of 2.8M inhabitants, serving a community marked by increased prevalence of cardiovascular diseases. LHCH aims to deliver research of the highest quality into new and improved therapies, techniques and models of care, whilst maximising the potential of innovation to improve patient care. The hospital aims to provide ‘excellent, compassionate and safe care for its patients and populations, every day’ and has firmly embedded the values and behaviours expected of all its staff and volunteers, through IMPACT: Inclusivity, Making a difference, People-centred, Accountability, Continuous improvement and Teamwork.